We would like to inform you about a recent update regarding our live COVID-19 figures. Despite working diligently to overcome technical difficulties and maintain up-to-date COVID reports, we have encountered issues that hinder our ability to provide accurate information.
The main factors contributing to this situation are a decline in the number of daily app Contributors, which affects the data volume and quality, we have also found that people are more likely to report positive tests than negative tests. This creates a bias in our data, as we are overestimating the number of people who are infected. Our commitment to accuracy and transparency guides every decision we make. We do not wish to provide misleading or inaccurate information to the public or our Contributors. Therefore, we have made the tough call to suspend live COVID-19 reporting. We acknowledge the frustration and disappointment this news may bring, and we share in these feelings. However we remain committed to providing accurate and trustworthy information.
We wholeheartedly want to thank you for your contributions. Your insights have been crucial in understanding COVID-19 and its impact on the population. Based on your reports, numerous important findings have been discovered, which helped to save countless lives during the pandemic. Please know that your daily symptom reports will continue to be valuable in contributing to long-term data on various health conditions beyond COVID-19. Our commitment to advancing scientific knowledge and improving the health of millions remains.
We also understand that this is a difficult time for those who are immunocompromised or have weakened immune systems, please see NHS guidance HERE
