Frequently asked questions

Who created the ZOE Health Study?

Why can’t I log into the Health Study App anymore?

Is the Health Study App permanently shut down?

I was using the app regularly - what should I do now?

Why was the app deactivated without notice?

What’s happening with the Health Study now?

Why wasn’t I informed about this sooner?

Can I still be involved in the Health Study in some way?

Will this affect my results or anything I’ve already done?

Is there another ZOE programme I can take part in instead?

Is my data still safe and secure?

Will my data be deleted now that the app is gone?

Can I withdraw from the study or delete or access my data if I want to?

Still have a question? Email us at healthstudy@joinzoe.com